Turn missed calls into dollars
The intake team that helps clients, refers cases, books consultations, follows up, and persuades qualified leads to sign retainers. Built with industry leaders; built by AI researchers.
About Us
Causli is a California-based legal technology company specializing in automated intake systems for solo personal injury attorneys.We enable law firms to instantly follow up with potential clients who initiate contact—whether through a missed call or submitted form.All communications are strictly opt-in, triggered by direct client action, and used only to provide relevant follow-up related to inquiries. We do not send marketing messages or share client data.
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Get Causli today and let us handle intake, referrals, and client management, while you focus on law.
Reveal the $50K Leak in Your Intake System
What you get:
✅ Intake Leak Scorecard
✅ Missed Call Analysis
✅ Cold, hard intake math—no fluff.
Privacy Policy
Last Updated: July 15, 2025
Causli ("we", "us", or "our") provides legal intake automation services to solo attorneys. We respect your privacy and only collect the minimum information required to operate effectively.Information We Collect
We collect only the information you choose to share, such as:
- Name
- Phone numberHow We Use Information
We use your information solely to:
- Respond to inquiries
- Send follow-ups or appointment reminders via SMS or email
- Improve the intake experienceConsent
By contacting us, you consent to receive communications related to your inquiry, including SMS or email.Data Retention
We retain your data only as long as needed to support your inquiry or client relationship. We delete all data after the relationship ends.Data Sharing
We do not sell or share your personal information. We may use secure third-party services (e.g., Twilio) to process communication.Your Rights
Under the California Consumer Privacy Act (CCPA), you may request:
- Access to your data
- Deletion of your data
- A record of data useTo exercise your rights, please email: [email protected]
Terms of Service
Last Updated: July 15, 2025
Causli provides automated intake software for solo attorneys. We are not a law firm and do not provide legal advice.
1. Use of Services
By using Causli’s platform or messaging services, you agree to these Terms and our Privacy Policy.2. Communication Consent
You consent to receive communications from Causli related to your inquiry, including SMS or email.3. No Legal Advice
Causli provides software tools only. No communication via our system should be interpreted as legal advice.4. Limitation of Liability
We are not liable for:
- Delivery issues or outages involving third-party services (e.g., Twilio)
- Missed or delayed responses
- Any indirect or consequential damages5. Termination
We reserve the right to restrict or terminate access at our discretion, especially in cases of abuse or misuse.6. Contact
For questions, email: [email protected]
SMS Opt-In Policy
Effective: July 25, 2025
1. Overview
Causli enables solo personal injury attorneys in California to offer missed-call clients a secure, transparent way to reconnect and schedule a consultation—never using SMS for marketing or unsolicited outreach. All messages are sent strictly on the client’s behalf, in clear alignment with Twilio Trust & Safety, TCPA, and industry guidelines.2. Opt-In Process
Initiation: A prospective client calls the attorney's main office line.Forwarding: If the attorney does not answer, the call is transparently forwarded to a Causli-managed, dedicated Twilio toll-free number.IVR Disclosure:
“Thank you for calling the Law Office of [Attorney Name].
To receive a single text message with a scheduling link, please press 1 now.
Message & data rates may apply. Reply STOP to opt out at any time. For more, visit [Privacy Policy URL].”Affirmative Consent:
Only callers who press 1 are opted-in, with that confirmation timestamped and logged for audit purposes.Transactional SMS:
A single, non-promotional message is automatically sent:
“Thanks for reaching out to the Law Office of [Attorney Name].
Here’s your link to schedule: [Unique Scheduling Link]
Msg&Data rates may apply. Reply STOP to opt out. HELP for info: [Support Contact/Link]
Privacy: [Privacy Policy URL]”No Further Contact unless a new explicit opt-in is triggered by a new missed call and “press 1”.3. Message Content
Every SMS includes:
Attorney’s law firm name
The unique callback or scheduling link
“Msg&Data rates may apply”
“Reply STOP to opt out”
“HELP for info: [Support Contact/Link]”
A link to the Privacy Policy4. Opt-Out & HelpSTOP: Recipients can reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT) at any time. All Twilio-mandated opt-out keywords are supported and honored immediately, with no further SMS sent unless a new opt-in occurs.
HELP: Recipients who reply HELP get an instant response:
This message was sent by/for the Law Office of [Attorney Name] via Causli. For help, call [Support Number] or email [email protected]. Privacy: [Privacy Policy URL]All opt-out/help requests and compliance responses are logged for at least 4 years.5. Consent, Privacy, and Records
Explicit Opt-In Only: No messages are sent except after user initiation and IVR keypress.
Comprehensive Audit Trail: Every opt-in, opt-out, and message event is recorded with number, time, fact, and consent confirmation.
Policy Links & Transparency: All SMS include a short-link to the Causli Privacy Policy and Terms of Service; the IVR prompt mentions the Privacy Policy and short-link.
No Data Sharing or Resale: Recipient data is strictly used for one-time follow-up and not stored, sold, or reused for any marketing purpose.
Recordkeeping: All consent, opt-in/out events, and message logs are retained for 4 years for compliance review.6. Compliance Statement
Causli strictly follows:
TCPA (Telephone Consumer Protection Act)
CTIA Guidelines on Short Code, Toll-Free A2P, and Carrier Requirements
Twilio Messaging Policy and Trust & Safety Requirements
California privacy law and attorney-client confidentiality regulationsNo corners are cut on user transparency, opt-in rigor, opt-out ease, and audit trail integrity.7. Contact & Support
For compliance inquiries or opt-out issues, contact:
[email protected]